1. Acceptance of Terms
By using Swaasaa.com, you confirm that you are at least 18 years old and legally competent to enter into a binding agreement. If you do not agree with these Terms & Conditions, please discontinue use of our services and platform immediately.
2. Services Provided
We offer non-critical healthcare and support services at home, including:
- Elder Care Services
- Baby/Nanny Care
- Mother Care (Prenatal and Postnatal)
- Patient Care
- Home Physiotherapy
- Rental of Medical Equipment
Our services are delivered by trained professionals and are intended to support general wellbeing. They are not substitutes for hospital-based treatment or critical care unless specified.
3. User Responsibilities
By using our services, you agree to:
- Provide truthful and complete information about your care requirements.
- Ensure that the use of our services is lawful and ethical.
- Accept responsibility for the condition and usage of any rented equipment.
- Not misuse, replicate, or modify the platform or its content.
4. Medical Disclaimer
Swaasaa does not provide emergency medical services or critical care. In emergencies, please contact your nearest hospital or emergency service. Our offerings are supportive in nature and complement medical treatments prescribed by licensed professionals.
5. Equipment Rental Terms
- Medical equipment must be used as instructed at the time of rental.
- You are liable for any loss, damage, or misuse of the equipment during the rental period.
- Unreturned, broken, or mishandled equipment may lead to additional fees or penalties.
6. Privacy Policy
We value your privacy. All personal data collected is handled securely and in accordance with our Privacy Policy. We will not sell or share your information with third parties unless required for service fulfillment or by law.
7. Intellectual Property
All content, branding, images, and platform functionality on Swaasaa.com are the intellectual property of Swaasaa and may not be reproduced or used without our express written permission.
8. Limitation of Liability
Swaasaa will not be held liable for:
- Misuse of services or rented products.
- Any health deterioration unrelated to our services.
- Interruptions or issues due to third-party providers or events beyond our control.
9. Third-Party Services
We may refer or partner with third-party caregivers or equipment suppliers. While we ensure quality and professionalism, we are not liable for third-party actions or services.
10. Changes to Terms
We may update these Terms & Conditions periodically. You will be notified of any material changes, and continued use of our platform signifies acceptance of those updates.
11. Termination of Services
We reserve the right to suspend or terminate services for users who violate our terms, misuse our services, or behave inappropriately toward our staff or caregivers.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in India.
13. Contact Information
For questions or concerns about these Terms & Conditions, please contact us:
Email: care@swaasaa.com
Phone No: +91 7696916600