Frequently Asked Questions (FAQ)
What is healthcare at home?
Home healthcare refers to medical and non-medical care delivered at the comfort of your home. Swaasaa provides a range of professional home health care services designed for elderly care, new mothers and infants, post-operative patients, and anyone in need of ongoing medical attention. The goal is to offer personalized assistance without the stress of hospitalization.
What services are provided by the Swaasaa team and how does it work?
Swaasaa offers a robust suite of home health care services managed by trained professionals. These include elderly care, post-surgical recovery, mother and child care, physiotherapy, medical equipment rentals, and more. Each care plan is tailored based on individual health needs and supported with appropriate staff and equipment. Our healthcare programs are meticulously designed to ensure seamless delivery and optimal outcomes. Learn more via:
- Swaasaa Healthcare Programs
- Swaasaa Healthcare Services
Who can avail of these healthcare services?
Anyone in need of health care support at home can benefit from Swaasaa’s services. We cater to all age groups:
- Elders: Long-term or short-term geriatric care, rehabilitation, palliative care.
- Newborns & Mothers: Postpartum and infant care through professional nannies.
- Working Professionals: Services like baby care, doctor consultations, and physiotherapy for lifestyle management.
Are Swaasaa’s services available across India?
Swaasaa proudly provides home healthcare services across India. Whether you're in a metropolitan city or a smaller town, we’re committed to delivering expert care at your doorstep. For specific service availability, feel free to reach us at care@swaasaa.com
Why should we choose Swaasaa?
Swaasaa stands for trust, professionalism, and experience in home health care. Here’s why clients choose us:
- Experienced in managing daily care needs and emergency coverage
- Verified and skill-trained staff with proven credentials
- 24/7 centralized operations and support
- Personalized care programs delivered at home
- Transparent process with care coordinators available throughout
Our goal is to become your dedicated care partner—not just a service provider.
What is the difference between an attendant and a nurse?
Swaasaa categorizes caregivers by their skill levels:
- Level 1: Companions and basic elderly caretakers
- Level 2: Trained Medical Attendants
- Level 3: Registered Nurses for routine and special care
- Level 4: ICU-specialized nurses for critical cases
Additionally, professionals like physiotherapists, doctors, and emergency medical officers are available on a visit basis.
What are the daily responsibilities of Swaasaa staff? Do they manage household chores too?
Our caregivers focus on medical and personal care needs. Common responsibilities include:
- Personal hygiene support (bathing, sponging, grooming)
- Feeding, mobility assistance, medication reminders
- Light physiotherapy, monitoring vitals
- Emotional engagement and mental stimulation
* They do not perform domestic maid tasks. However, they may assist in managing the elderly’s surroundings if permitted. Customized plans can be discussed with our care manager.
What responsibilities do clients have towards Swaasaa caregivers?
A successful care experience is built on mutual respect. Clients are encouraged to:
- Treat caregivers respectfully and humanely
- Provide tea/snacks for shifts over 3 hours
- Offer food and comfortable stay for live-in staff
Our caregivers are not domestic workers but healthcare professionals who deserve a supportive environment to ensure the best care outcomes. Specific needs should be discussed with the care planner during service initiation.
For any further questions or to initiate a care plan, please visit Swaasaa.com or contact our support team.